Shipping & Payment Terms

Shipping & Payment Terms

We always send our packages insured via our shipping service provider DHL.

All shipping details can be found here

Shipping

Germany - free shipping
Shipping zone EU 1 - Austria I Free shipping
Shipping zone 2 - Switzerland I €14.90

Delivery Times

We ship within 24 hours.
The delivery within Germany takes place after 2 - 3 working days.
Orders within shipping zone 1 EU require up to 3-4 working days.
Deliveries to shipping zone 2 Switzerland take up to 4 - 5 working days.

You can cancel your order within 14 days according to our (right of cancellation ).

Miscellaneous

If the goods are returned to Makani GmbH due to missing/wrong address information from the customer or due to the package not being picked up, the buyer will be charged a flat-rate fee. This is €10 for Germany, €15 for Austria and €20 for Switzerland.

Payment Methods

We offer the following payment methods. Simply choose the best payment method for you. The shipping costs are partly dependent on the selected payment method. The prices listed in the respective offers represent final prices. They include all price components including any applicable taxes such as value added tax. Only in the case of cross-border deliveries may you have to pay additional taxes (e.g. in the case of an intra-Community acquisition) and/or duties (e.g. customs duties), not to the seller, but to the customs or tax authorities responsible there. The delivery and shipping costs incurred are not included in the purchase price, they can be called up via the "Shipping costs" page, are shown separately during the ordering process and are to be borne by you in addition.

Payment is made upon delivery by

- Credit card

- Debit charge

- hire purchase

- Invoice

- PayPal

- Klarna

Late Payment

If you are in default of payment, Makani is entitled to demand interest on arrears at a rate of 5 percentage points above the base interest rate pa announced by the Deutsche Bundesbank for the time of the order. If Makani has demonstrably incurred higher damage caused by the delay, Makani is entitled to assert this.

Right of Retention

The customer is only authorized to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.