Shipping & Payment Terms
Shipping & terms of payment
We always send our parcels insured via our shipping service provider DHL.
You can find all shipping details here
Shipping costs
Germany: Free shipping
Austria: 9,90€ | Free shipping from 49,90€
Switzerland: 14,90€
EU: 14,90€
Delivery times
We ship within 24 hours.
Delivery within Germany takes 2 - 3 working days.
Orders from Austria take up to 3-4 working days.
Deliveries to other EU countries take up to 5 working days.
Deliveries to Switzerland take up to 4 - 5 working days.
You can cancel your order within 14 days according to our (right of withdrawal) except Swiss customers.
Miscellaneous
If the goods are returned to Makani GmbH due to missing/incorrect address details of the customer or if the parcel is not collected, the buyer will be charged a flat-rate fee. This is €10 for Germany, €15 for Austria and €20 for Switzerland.
Payment methods
We offer the following payment methods. Simply choose the payment method that suits you best. The shipping costs are partly dependent on the selected payment method. The prices listed in the respective offers are final prices. They include all price components including any applicable taxes such as VAT. Only in the case of cross-border deliveries may further taxes (e.g. in the case of an intra-Community purchase) and/or duties (e.g. customs duties) be payable by you in individual cases, but not to the seller, but to the customs or tax authorities responsible there. The delivery and shipping costs incurred are not included in the purchase price; they can be called up via the “Shipping costs” page, are shown separately during the ordering process and are to be borne by you in addition.
Payment is made upon delivery by
Default of payment
If you are in default of payment, Makani is entitled to demand default interest in the amount of 5 percentage points above the base interest rate p.a. announced by the Deutsche Bundesbank for the time of the order. If Makani has demonstrably incurred a higher damage caused by default, Makani is entitled to claim this.
Right of retention
The customer is only authorized to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.