Shipping & terms of payment

 

Shipping & Payment Information

We always send our parcels insured via our shipping service provider DHL.

You can find all shipping details here

Shipping costs

Germany: Free shipping
Austria: 9.90€ | Free shipping from 49.90€
Switzerland: 14.90€
EU: 14.90€

Delivery times

We ship within 24 hours.
Delivery within Germany takes 2 – 3 working days.
Orders from Austria take up to 3-4 working days.
Deliveries to other EU countries take up to 5 working days.
Deliveries to Switzerland take up to 4-5 working days.

You can cancel your order within 14 days according to our (Right of withdrawal), except for Swiss customers.

Other

If the goods are returned to Makani GmbH due to missing/incorrect address details provided by the customer or failure to collect the package, the buyer will bear a handling fee. This amounts to €10 for Germany, €15 for Austria and €20 for Switzerland. The same applies to shipments that have been refused.

Payment methods

We offer the following payment methods. Simply choose the optimal payment method for you. The shipping costs are partially dependent on the selected payment method. The prices quoted in the respective offers are final prices. They include all price components including any taxes such as value added tax. Only in the case of cross-border deliveries may further taxes (e.g. in the case of an intra-community acquisition) and/or duties (e.g. customs duties) be payable by you in individual cases, but not to the seller, but to the customs or tax authorities responsible there. The resulting delivery and shipping costs are not included in the purchase price; they can be accessed via the "Shipping costs" page, are shown separately during the ordering process and must be borne by you in addition.

Payment is made upon delivery by means of

            - Credit card

            - Direct debit

            - Installment purchase

            - Invoice

            - PayPal

            - Klarna

- TWINT

Default of payment

If you are in default of payment, Makani is entitled to demand default interest in the amount of 5 percentage points above the base interest rate p.a. announced by the Deutsche Bundesbank for the time of the order. If Makani has demonstrably incurred a higher damage caused by default, Makani is entitled to claim this.

Right of retention

The customer is only authorized to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.