Returns Portal

Returns can only be accepted if you are still in the 14-day withdrawal period are located. Orders from Switzerland or the USA can be not be returned.

In this case, an email to our service team is not a confirmation of the return.
This must be registered in the returns portal.

Please note that the return costs are the responsibility of the buyer in consideration of our environment.

If your order includes a promotional product, please note the promotional conditions, otherwise the product will be charged retrospectively.